Your satisfaction and the performance of our bikes are extremely important to us. If you have any issues, please reach out by phone 303-278-3955 or email firstname.lastname@example.org and let us help you solve them. Often times a small adjustment is all you need to be running smoothly.
30-day Return Policy:
- Returns will be accepted for unused (parking lot test is fine) bikes within 30 days of original shipment date for a refund or credit.
- Please contact Spot for return options of opened, assembled, or test ridden bikes
- Proof of purchase required
- Credits will be applied to the original credit card used in the transaction
- Returns not available for closeout and demo bikes
- Returns not available for bikes shipped outside the United States
- Outbound and return shipping costs will not be refunded