Your satisfaction and the performance of our bikes are extremely important to us. If you have any issues, please reach out by phone 303-278-3955 or email and let us help you solve them. Often times a small adjustment is all you need to be running smoothly.


30-day Return Policy:


  • Returns will be accepted for unused (parking lot test is fine) bikes within 30 days of original shipment date for a refund or credit.
  • Please contact Spot for return options of opened, assembled, or test ridden bikes
  • Proof of purchase required
  • Credits will be applied to the original credit card used in the transaction
  • Returns not available for closeout and demo bikes
  • Returns not available for bikes shipped outside the United States
  • Outbound and return shipping costs will not be refunded
All items returned must have a Spot provided Return Authorization(RA) number, please do not ship anything to Spot without this number.